Remote IT support. right where you need it.
It’s not always necessary for your IT support team to visit your office or your home. In fact, many key security, maintenance, and fix services can be delivered remotely. That means you get the best value for money, and the quickest possible response to both ongoing and emergency situations.
With our remote support service, you get all the benefits of having an IT support department that’s right there in the room with you. Only we’re not taking up valuable space, and you only have to pay us when there’s something you need us to do.
Accessing your remote support team is easy. Just pick up the phone. Once we’ve talked to you, we’ll determine what to do next. In many cases, we can simply walk you through the fix. Or we might take control of your computer using a remote link. Either way, your problems are solved just as quickly as if you’d walked down the hall to an in-house IT manager.
In fact, probably quicker. After all, we don’t have to drop something else before we sort out your problem. We’re on call, when you need us, 6 days a week.
We carry out both emergency and ongoing IT support as a remote service. Our engineers can even monitor the health of your network without being in your building. If they spot an issue, they can resolve it remotely before it becomes a real issue.